Refund Policy

At Upskill Bridge, we aim to provide high-quality online courses and ensure that our learners have a positive experience. Please read our refund policy carefully before making a purchase.

1. Digital Products

Since our courses are delivered in digital format and are accessible immediately upon purchase, we generally do not offer refunds once the course has been accessed or downloaded.

2. Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

• If you purchased a course but did not access or download any of the materials, you may request a refund within 7 days of purchase.

• If there was a technical issue that prevented you from accessing the course content, and the issue cannot be resolved by our support team.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after accessing or downloading course materials.

• Failure to complete the course or use the content.

• Discounted or promotional course purchases unless otherwise stated.

4. How to Request a Refund

To request a refund, please contact us at info@upskillbridge.net with your order details. We will review your request and notify you of the outcome within 5–7 business days. Approved refunds will be processed to your original payment method.

5. Contact Information

If you have any questions about this policy, please contact us at:

Company Name: Upskill Bridge
Company Number: SC06488552
Address: 215 Western Plaza, Melbourne, Australia
Email: info@upskillbridge.net