Refund Policy

Last Updated: 19 December, 2025

At Upskill Bridge, we are committed to delivering high-quality online learning experiences. This Refund Policy explains the conditions under which refunds may be granted for our digital courses. Please review this policy carefully before completing a purchase.

1. Digital Products

All Upskill Bridge courses are provided as digital content and are made available immediately after successful payment.

In accordance with EU consumer protection laws, once digital content has been accessed or downloaded, the right to withdraw and receive a refund is generally waived.

2. Eligibility for Refunds

A refund may be considered only under the following circumstances:

2.1 No Access to Course Content

If you purchased a course but did not access, stream, or download any course materials, you may request a refund within 7 days of the purchase date.

2.2 Technical Issues

If a verified technical issue on our platform prevents you from accessing the course content, and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• You accessed, streamed, or downloaded any course materials

• You did not complete the course or chose not to use the content

• The purchase was made during a discount, promotion, or special offer, unless otherwise stated

• Refund requests made after the 7-day eligibility window

4. How to Request a Refund

To request a refund, please contact us by email with the following information:

• Your full name

• Order number or payment reference

• Course name

• Reason for the refund request

Email: hello@upskillbridge.net

All refund requests are reviewed on a case-by-case basis.
You will receive a response within 5–7 business days.

Approved refunds will be processed to the original payment method used at checkout.

5. Legal Notice

This Refund Policy complies with the EU Consumer Rights Directive (2011/83/EU) regarding digital content and does not affect your statutory consumer rights under applicable Cyprus or EU law.

6. Contact Information

For questions regarding this Refund Policy, please contact:

Company Name: Codemania LTD
Company Number: 480549
Registered Address: Kalymnou 1, 4th floor, Agios Nikolaos, Kamares 6037, Larnaca, Cyprus
Email: hello@upskillbridge.net